Customer Satisfaction (CSAT) is more than just a number—it’s a direct reflection of how well your business meets client expectations. At Adidev Global Info, we provide real-time CSAT measurement solutions that deliver in-depth understanding of your customer experience and service quality.
We create intuitive CSAT surveys and deploy them via email, SMS, web, IVR, or in-app channels for maximum response rate.
Get a 360° view of satisfaction scores, agent performance, issue trends, and escalation triggers—all in one place.
Capture CSAT feedback across contact centers, websites, mobile apps, social channels, and field services.
Identify top performers and training needs by linking satisfaction scores directly to agent activity and customer journeys.
Turn feedback into action. We offer strategies, training, and root-cause analysis to help boost satisfaction over time.
Automated reporting with actionable metrics sent to stakeholders—ensuring everyone is aligned with customer happiness goals.
Since 2014, we’ve helped companies elevate their customer experience through data-driven CSAT tracking. Our team blends technology with empathy to give you measurable outcomes and loyal relationships.
Whether you're looking to improve service quality, reduce churn, or gain a deeper understanding of your audience—we offer the tools and expertise to get you there.
Take the first step toward exceptional service. Partner with Adidev Global Info and start measuring satisfaction that truly matters.
Adidev Global Info provides premium tech support & manpower solutions that simplify and power your global operations.
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Established in 2014, Adidev Global Info is your trusted partner for premium technical support and reliable manpower solutions. We simplify IT, BPO, and ITeS challenges with personalized strategies tailored to your business needs.
